We respect your privacy and take it very seriously. Any information entered by you onto our Website will be kept in the stricted confidence and will not be disclosed to any other company. Our Website is security checked on a regular basis. Please examine goods as soon as they arrive. Advise us within 24 hours if there is a problem with your purchase. Please ensure to keep the original packageing when returning any goods.  Any manufacturers defects have tobe reported immediately. Defect will not be honoured if not reported within 24hrs, This will give you fair amount of time to check your product. Damaged goods will be replaced as soon as the returned item is inspected. Alternative products cannot be supplied as replacment. If you recieved a damaged item, missing an item or recieve the wrong item please contact us on +44 01295 250569 or E-mail us enquiries@pedalcarparadise.com Q&A........ ARE THEY SUITABLE FOR CHILDREN! Yes. All our toys our child saftey tested the pedal cars are made from a heavy gauge steel which means they will last for years too. DO YOU DELIVER! Yes, At pedal car paradise we deliver straight to your door. Delivery normally takes between 3-7 days and is free straight to your door. We also deliver overseas too let us know where the product needs to go and we will source the best shipping quote for you. IS THERE ANY ASSEMBLY REQUIRED! Some of our pedal toys you can roll straight out the box. Some just need a little assembly like the wheels for the cars and the wings for the planes, assembly should be approx 20-40mins. CAN I RETURN MY PURCHASE! Yes. If for whatever reason you are not happy with your purchase contact us within 3 days of delivery and we will refund. HOW CAN I PAY FOR YOUR PRODUCTS! We accept all major credit/debit cards, you can order online over the phone or you can send a cheque, Whichever is the most comfortable for you. For further information please feel free to e-mail enquiries@pedalcarparadise.com DO THE ELECTRIC CARS COME WITH CHARGES! All electric cars come complete with rechargeable batteries and charger. WHAT IS THE GURANTEE ON ELECTRIC CARS! The body comes with a 1 year gurantee, the electrical system come with a 6 month gurantee. The Battery is excluded from any gurantee. If your car breaks down under gurantee and requires a new part we will send you a new part. WHAT IS THE DIFFERENCE BETWEEN 6V & 12V 6V will be powerful enough to give kids a fun ride on a harder surface. 12V will be suitable for most surfaces and many have 2 speeds, rubber tyres,movable seats and adjustable steering wheel.